Faq Center
Common Faq`s

Online shopping allows you to purchase products from Beirut Duty Free website before you arrive at the Beirut Hariri Int’l airport. You simply buy before you fly and pick up your products at the airport before you board the plane.

BeirutDutyFree.com is available 24 hours, 7 days a week for your shopping needs.

Yes you must be in possession of a valid boarding card to use this service.

It is important to know that all orders are to be delivered for travelers only and with in Beirut Duty Free shops zones no where else. We do not deliver any orders outside our shops or in the local market.

Simply click on our Shopping tab or enter a keyword or part number into our search bar at the top of each page to begin browsing our online products.You can also browse by Category or filter products by Brand.

No, you can place a pre-order without the need of signing up for an account.

Yes, Signing up for an account with Beirut Duty Free is totally free.

Signing up for account with our website is optional and totally free. On the other hand, having an account will allow you to view your online pre-order history, ability to reorder a previously placed order without the need to search for products again; Take advantage of having products marked in your wish list as favorite products so that they are ready for order anytime you are back in the website.

When you order on-line, it’s required to submit the flight number so that your order is arranged and placed at the nearest pickup area from which you will arrive or depart from.

When you place an online order, we ask for your mobile number for direct contact and confirmation whenever needed.

You can pick up your order once you are in Rafic Harriri Int’l Airport, any shop in the area you chose at the time you placed the order. For further information, please refer back to the Pre-order pickup info instructions.


It is important to know that all orders are to be delivered for travelers only and with in Beirut Duty Free shops zones no where else. We don’t deliver any orders outside our shops or in local.


As per the Lebanese law and customs regulations, Sales operation are restricted only to Rafic Hariri Int’l airport passengers and thus not allowed outside the Duty Free shops area.

When you arrive at Beirut Duty Free store, simply move to the nearest point of sale / cash register in your pick up area (Arrival or Departure).Present your order confirmation print out to the associate who will get your order or have your items brought to the front for verification. A valid ID is required to handle the order.

You have to contact our customer service on (+961)-3-145465 any time for the new pick up date and flight number. Order that are not picked up after one (1) month for the date you have received your order details, will be cancelled and items will not be reserved.

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